FREQUENTLY ASKED QUESTIONS...
At Royal Ego Beauty, the complete satisfaction of our customers is our top priority. Check out some of our frequently asked questions below to get the information you’re looking for. Contact us with any other thoughts or questions.
HOW DO I CONTACT YOU?
We are available everyday between the hours of 10am-9pm EST at any of the contact methods on our Contact Page.
WHAT IS YOUR RETURN POLICY?
We do not accept any returns or exchanges. All sales are final!
HOW LONG IS SHIPPING?
We try to ship your items as soon as we can. Order processing is 1-2 days and shipping is about 3-4 business days. Please note major holidays, weather or order changes may affect shipping times.
CAN I MAKE A CHANGE TO MY ORDER?
You will have 24 hours after your order is placed to contact us for any changes or cancellations otherwise the order will proceed as is.
WHAT ARE THE PAYMENT OPTIONS?
We accept most major debit and credit cards as well as Pay by Installments options via PaypalCredit and Sezzle .
Pay by Installment options:
Paypal Credit
Sezzle
DO YOU OFFER WHOLESALE?
Yes! We would love to work with Stylists, Storefronts and Individuals as a source for quality hair. Please go to our Wholesale Inquiry page to submit your request.